Mind Mapping and Broadcasting your Expertise

January 26th, 2010 Ian 2 comments

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iBlueSky mind mapping software for the iphone sm Mind Mapping and Broadcasting your ExpertiseYes we have all heard about mind mapping. It’s those funny squiggly lines and pictures that we draw in order to remember things right? Cute child-like drawings that are meant to trigger our memory because they branch like natural objects whether branches of a tree or the inner workings of our brains. This isn’t a lecture on mind mapping though; you can find out everything you know by contacting the leading thinkers in this field like Barry Mapp or Tony Buzan. I’ve been using mind maps for years to plan projects, remember speeches, link ideas or answer exam questions. And once you’ve grasped how to do it then it becomes a tool that can be used and developed over and over again in all different situations.

I use the iBlueSky mind mapping software for the iPhoneiPhoneiPhone by Tenero Software, pictured above. I find it really useful to develop and organise new ideas in front of my clients, and when we’re done, I simply send them a PNG or PDF of the finished mind map by email straight from my iPhone, there and then, with no fuss. iBlueSky even imports and exports in NovamindOPML and Freemind formats which makes it really flexible and a great tool to work with.

The thing is, mind mapping as a technique really does work. Not only that but it starts opening up our minds to other possibilities. We all have some sort of skills, whether they be professional skills or hobby based and they are skills that we have learned that make us stand out from others. So why not use mind mapping techniques to show people what we have to offer? Yes, mind mapping can be a great business tool or memory jogger but it is also something more. It can also be a tool to ‘sell’ yourself in a fun, engaging and innovative way. Why not use the mind map concept to create the mind map of your business or to demonstrate your product or service? It will surely beat the hell out of a stale PowerPoint presentation and will help build a more ‘natural’ rapport with your audience.

Here is a brilliant example of “broadcasting your expertise” which was created by Barry Mapp (one of our SuperBlog Subscribers – See his SuperBlog here>>) who actually created a mind map for his corporate Christmas Greeting card, which I thought was pure genius!

barry mapp christmas greeting mind map Mind Mapping and Broadcasting your Expertise

That’s what I like about mind maps. It’s not just about using a fun, creative technique to trigger ideas and associations. It’s also fun because it embraces real tangible ideas within a picture of childlike simplicity and innocence. Our eyes feast on the colours and the scribbled drawings and our minds feast on the links and the ideas. We relate to mind maps because we understand them – and like any great communication tool it’s the simple ideas that sell the best. What are your experiences, are you using mind maps, or have you seen them being used in an inventive way? If so, please share them with us here.

When Gordon Browns Cheque Bounced

December 18th, 2009 Ian 2 comments

4BB0782960D4BE7EE9BEAA7C6B956 When Gordon Browns Cheque BouncedYes – it’s that time of year again when our minds turn to Christmas presents because despite the doom and gloom of the recession we still like to dig deep to give our loved one’s a nice present on Christmas morning. It’s no different for Gordon Brown of course, except he has to dig a little deeper than the rest of us. The banks will want some money to pay for their Christmas bonuses and the Army would like some more helicopters, the hospitals could always do with a little extra at Christmas, particularly if Jordan needs another boob job, and the police could always do with a few more festive speed cameras. Sorry Gordon – it’s time to get the cheque book out again!

Hold on a minute though…maybe that’s not such a good idea…

What if the cheque bounces?

Yes, it’s a little embarrassing, but then it won’t be the first time our beloved PM has had one of his cheques bounced! And if you check on TwitterTwitterTwitterFaceBookFacebookFacebook, and trawl the blogosphere you will find that news about our dear Gordon’s bounced cheque is already winging its way around cyberspace – such is the power of social networking!

You can even make a bid for the original cheque and accompanying letter from the bank which is now for sale on eBay, which might make a great Christmas present for someone!

So before you start writing those big cheques Gordon it’s best to check you’ve still got the funds in your account first. A bounced cheque from the PM might be bad news for the economy but isn’t it reassuring to know that our wonderful banking institutions still have the balls to return a bad cheque regardless of who wrote it?

Know what? I reckon the banks should get a bonus for getting something right for a change…and for bringing us a little festive cheer!

Anyway, I can lend you a fiver Gordon if you’re really stuck!
Or maybe our readers would like to give Gordon some suggestions in the comments below…

Social Networking for charities and fundraisers

August 23rd, 2009 Ian McKendrick No comments

In August I was invited by Paul Sage of Click4Causes to give a presentation in Milton Keynes to demonstrate the power of Social Media and Social Networking, and how these could be used to engage with their audiences to raise awareness of, and increase contributions to their causes.

Paul Sage began the seminar with some very sound advice on the importance of choosing the right words to ensure our messages elicit the desired response. In Pauls words:

Gone are the days when we sell AT people. The time has come for us to engage with our audience on a more personal level. The tools that will allow us to do that are now here, and these are called Social Media and they enable us to build powerful Social Networks. Using this new medium we have to be careful, and pay particular attention to how we engage with people. We need to choose our words very carefully and we must construct our messages so that we appeal directly to our audiences hearts and minds.

To conclude his presentation and to emphasise his message Paul then played the following short film which was voted #1 for the special award at the Cannes 2008 Film Festival:

 


I think you will agree, this video demonstrates perfectly how the choice of words can make all the difference, and the message it gives certainly stirs the emotions. Having to follow such a moving film (while I sill had a lump in my throat) was not an easy task!

How to Use Social Networking to Revolutionise Fundraising

My presentation is designed to enable even the most non-technical people to use Social Networks like TwitterTwitterTwitter and FaceBookFacebookFacebook to get more business, more fans, more funds or more awareness for their company, group or organisation. The section on how to Listen, Fish and Establish Trust prompted the most questions and quickly explained how a huge number of people all over the world can be engaged in conversations and subtly led to take action in a very short period of time. Its going to be exciting to see how the representatives of the charities who were at the presentation start to use these techniques to revolutionise their fundraising strategies.

The JK Wedding Dance Entrance Video

I concluded my presentation by explaining the story behind the JK Wedding Dance Entrance phenonomon and how it spread across the internet. In only six weeks the video was viewed over 21 million times on YouTubeYouTubeYouTube (exceeding the entire US Network TV output combined during the same period!) It’s all due to its sheer creativity, and the insatiable hunger of an internet audience searching for fun and inventiveness. The video has now managed to raise over $15,000 for the Sheila Wellstone Institute, and the figures are rising every day – To whoever said “Social Networking doesn’t work” – here’s proof it does!

Jill and Kevin - JK Wedding Dance WebsiteMany aren’t aware of the full details of the story behind this, but essentially Jill and Kevin wanted to make this video as a celebration of their marriage. Unfortunately it appears they hadn’t quite realised the huge backlash their video would cause from the online social community. Their post on YouTube received some pretty vitriolic comments highlighting the fact that the music they’d chosen was performed by Chris Brownchris brownchris brown – who is currently on trial for assault after beating up his wife Rhianna – and certainly not something to be used to celebrate a marriage!

Jill and Kevins response to this was to set up a web page specifically to raise money for the Sheila Wellstone Institute. Sheila Wellstone was an advocate, organiser, and national champion in the effort to end domestic violence in our communities. The result of setting up their donation website was phenominal and at the time of this article have managed to raise over $15,000 for the Sheila Wellstone Institute. You can view their website and make your donation here>>

Any organisation that wants to engage hearts and minds needs to be using this medium – it gets straight to individuals on a scale never possible until now and will have a huge impact on how the charity weary public are re-engaged with the work that is being done and how they are motivated and inspired to get involved.” For those who haven’t seen the video yet, here it is – Watch it, make your donation at The Sheila Wellstone Institute, and then tell all your friends about it – That’s exactly how Social Networking works!

 

 

The Midnight Moo

My presentation was followed by the amazing Lincoln Bedeau of ASKMK.net who gave an excellent talk about the recent development of ASKMK.net, a YouTube style website for promoting products, businesses and events. The main feature in his presentation was The Midnight Moo which is now to become an annual event in Milton Keynes. For my non UK readers who don’t know, cows are very special in the hearts of the Milton Keynes community, (click here to find out why – you can even see them on Google Maps HERE! ) The Midnight Moo 2009 was the first event of its kind for Milton Keynes and was held at Midsummer Place to raise vital funding for Willen Hospice. Melanie Harriss (Marketing Manager) of www.midnightmoo.com was in the audience and shared her insights into how ASKMK.net assisted with promoting the event. On the 18th July the MK Midnight Moo, a ladies only 10 mile midnight walk, took place around Milton Keynes and raised over £100,000 for Willen Hospice . Their herd of 1000 udderly fantastic ladies pounded 10 miles of Milton Keynes redways, pledging pounds to support patients and families being cared for by the staff at Willen Hospice.

Here’s Lincolns video of the event – it was huge!

 


We were told how part of the MK Midnight Moo’s success was due to the moovellous herd helpers that supported them. Over 150 volunteers came together, working all hours, some of them all night to support the event; cowpleting a range of essential tasks from manning water stops, arranging registrations to marshalling the route. The local community also came together to help make the first MK Midnight Moo a memorable night by donating their services, time and funds.

This was a brilliant story, and Lincoln demonstrated how their new Social Networking site askMK.net now includes all of the latest capabilities for promoting events such as this through the use of online social media and social networks. Lincoln is a great character who’s way out there ahead of the curve, bursting with new and original ideas, and it was a pleasure to meet him. Apart from being the founder of the highly popular askMK.tv (FaceBook page here>> ) Lincoln has also set up askBrango.com which is a unique video platform for educational organisations. The really clever part ofaskBrango.com is that it’s based on a YouTube-style format and has a safe-social network element which is built-in. This website is designed so that teachers or staff can moderate content produced by students. Visitors to the site only view content that has been authorised by an appointed administrator. askBrango.com also provides a secure environment where projects, activities and work produced by students can be showcased to other students, schools, parents and potential employers for best practice sharing. Take a look at their site here>> and I think you’ll agree it’s a great concept!

Turning Maketing Budgets into Donations

Lincoln’s presentation was then followed by the wonderful Simon Parslow of e-say Limited . Simon heads up a new and exciting company with some very cool and fresh ideas. They have their eye firmly on the social networking scene and have developed a unique online shop which takes a portion of the marketing budgets of its suppliers and distributes these to customers, charities and fundraisers to help raise money for their respective causes. The visions that Simon shared with us during his presentation of how his online service is creating new communities through social networking specifically to influence suppliers to deliver the products and services people want is truly amazing.

 

e-say Website - www.esay-uk.com

 

E-say are leading the social market place by putting the customer in the driving seat of brand development and making the customer the best advert a brand could get. Using a social networking platform e-say redistributes money normally spent on traditional marketing and motivates the entire supply chain through social networking in a unique and very clever way. They work directly with manufacturers and suppliers and the ethos of the business is to pay suppliers more so their customer service can be the best. They firmly believe (as I do) that satisfied customers recommend more, and on that basis, spreading the word through social networks will drive up sales and help customers, charities and fundraisers in the process. It’s a novel and intersting idea and an area I’ll certainly be keeping a very close watch on.

We’re very proud to have the event organiser Paul Sage as one of our SuperBlog customers, and he used it to great effect to help promote the event as you can see here>>>



Why ALL businesses need to engage in social networks

July 27th, 2009 Ian McKendrick 2 comments

This guest article kindly submitted to me by Ann Hawkins ( @AnnHawkins) who attended the recent Travelling Geeks visit to Cambridge where they discussed how small business and corporates are beginning to utilise social networking and social media to properly engage with their clients. Unfortunately I was unable to make that meeting, however I was lucky enough to meet the Travelling Geeks at the Fitzwilliam College in Cambridge the following day (picture below) where we discussed how corporates are gradually realising that social networking allows them to connect with their market in ways that have never been possible before. If you want to learn how it’s done, and wish to have your business realise the true benefit that social networking will bring your organisation then I suggest you read on, there are some great lessons to be learned here…

At a recent meeting with some of the world experts in social media and business it became apparent from the number of examples quoted that businesses not engaged in social networks are missing out.

Every business owner has three choices:

  1. You can try to ban your staff from using social networks in working hours but you can’t control what they do in their own time. If your staff are not fully engaged with your business it will show.
  2. You can ignore social networks but they won’t ignore you. Customers are talking about you and if you’re not there you won’t know what they’re saying.
  3. You can mandate your staff to engage in their usual on-line networks and set up a tracking system that shows up every time your company is mentioned. (try using Social Media Firehose). Train and reward your staff to respond appropriately and your customer service will soar through the roof.

There are hundreds of examples of companies using Twitter effectively, here are a few:

  • Zappos (view CEO’s tweets) There are more than 400 Zappos workers on TwitterTwitterTwitter. Tony Hsieh, their CEO encouraged employees to Twitter as a way to build a cohesive corporate culture.
  • Comcast (view tweets), with a team of 7, listens to what customers say and replies with private tweets to offer help.
  • Dell (view tweets) has more than 20 Twitter channels catering to different audiences, including international ones.
  • General Motors (view tweets) began Twittering at auto shows to publicize certain events, but then discovered it gained traction when it started engaging in conversations with customers.
  • H&R Block (view tweets) originally thought of Twitter as a free and easy way to push messages out to people, but as time went on realized it made more sense to use Twitter to listen to people and respond
  • JetBlue (view tweets) use Twitter to communicate with passengers about weather delays and field questions about things like why JetBlue charges $7 for pillows and blankets.
  • Kodak (view tweets) began using Twitter as an entertainment and information tool to share personal experiences during the Olympics in China to put a personal face on the brand and build a one-on-one relationship with customers.
  • Southwest (view tweets) shares the case of passenger, Christofer Hoff, whose flight was delayed two hours, and then his luggage went missing. While waiting around, he tweeted his displeasure. Southwest responded the next morning with the following Twitter message: “Sorry to hear about your flight –- weather was terrible in the NE. Hope you give us a 2nd chance to prove that Southwest = Awesomeness.” Southwest followed up to make sure his flight home was a better experience. Hoff recounted the experience in a blog post.
  • Whole Foods Market Southwest (view tweets) offers $25 gift cards for the tweet of the day, one of which was ‘Stepping into Whole Foods is stepping into a sociological case study.’



Travelling Geeks at the Fitzwilliam College in Cambridge

Travelling Geeks at Fitzwilliam Museum Cambridge 11 July 2009 Jim (”call me Sky”) Schuyler | Susan Bratton | Howard Rheingold | Robert Scoble

About Ann Hawkins:

Ann Hawkins likes win/win situations where everyone gets what they want by helping other people to get what they want. The most exciting evidence of this takes place in Ann’s Inspired Mastermind Groups where business owners share ideas and create new opportunities for each other – it’s brilliant!

You can read Ann’s blog HERE>>>>
You can visit Ann’s website HERE>>>
You can follow Ann on Twitter HERE>>>



Social networking – An introduction for beginners

May 10th, 2009 Ian McKendrick No comments

Top 60 social networking applications Unprecedented growth of Social Media

As I continue bringing Social Networking and Social Marketing to the masses through my seminars, I find many people are very confused or even intimidated by the sheer number of social network applications available for people to use these days, and the number continues to grow. When we made our “Introduction To Social Networking” training video earlier this year there were around 375 mainstream social networking type applications. It’s now estimated (only 5 months later) to be in excess of 3000 applications and services!

 

Confused about social networkingDon’t be confused by Social Networking

Many of the people I’ve met while presenting tell me that they find the whole Social Networking scene really daunting and offputting, and this can be true, especially if you’re a newcomer and you want to get started quickly. Initially there are many things you need to think about and do, and altogether it can seem like a huge, tangled pile of spagetti making it  difficult to know where to begin. To help address this Mark Peters (of Star Radio fame) and I are in the process of putting together our Social Networking video training series. We decided to make it easier by breaking everything down into a series of small simple steps that were easy for anyone to follow.  So, if you’re puzzled about whether you should be Tweeting or you’re just wondering what all the fuss is about then you’ll find this training video is especially for you.

 

Mark Peters and Ian McKendrick on Social Marketing

Sit back, relax and learn

Mark and I wanted to produce something that you could not only give to your Granny to get her to use TwitterTwitterTwitter or FacebookFacebookFacebook ,but would also appeal to the fully competent IT “SuperGeek” that doesn’t get out enough, and could even be watched by people who know a little and wanted to learn a whole lot more. The video below is the result of our first module of 20 which will follow over the coming months – and it’s totally FREE!

 

My advice to you all is “don’t worry” and don’t feel intimidated or put off. Go and make yourself a nice hot cup of tea /coffee, relax, hit the play button, sit back and enjoy!

 

10x10 Social networking   An introduction for beginners

Download the full FREE version HERE>>>
(includes iPhone/iPod/iTouch/MP3/MAC/PC versions + training notes)

Download Introduction to Twitter HERE>>>
Download Introduction to Twitter Productivity Tools HERE>>>

Book me for your event HERE>>>
Get a FREE SuperBlog like mine HERE>>>

10x10 Social networking   An introduction for beginners

10x10 Social networking   An introduction for beginners